Processing & Shipping
If you need German Shipping Rates please switch the Flag to 'German'
Für Deutsche Versandkosten und Informationen bitte die Flagge auf 'Deutsch' umstellen.
The processing time is the length of time between when an item is ordered and when it ships.
Dear customer please keep in mind Fux Jewellery is a small business (only me, Lea) I make everything alone, I pack every order by my own, I ship everything myself, I run the online shop, Instagram and Facebook. I answer all your emails this is a full time job.
Due to very high order volumes please be prepared to wait between 5 to 60 (max. 120) working days (after payment) for me to hand make and ship out your order!
It doesn’t take so long to produce your order - this is the estimated time when I'm ready to start with your order + crafting time.
Note: you are not the only one who orders from my shop.
I just want to make my customers aware of the possibility of this wait time. I'm doing my very best to keep processing times low and working very hard to get as many orders done as quickly as possible without sacrificing quality!
You will be notified when your order ships so please be patient.
Tracking numbers are not automatically sent out, but only when requested via email.
Please pay attention to each stated processing time in every product description.
If an order contains items with different processing times, the timing for an order will be based on the slowest processing time. Processing times of orders are difficult to predict. They are depending on the item you purchase and the quantity.
|Plugs & Tunnel||Ø 7 - 60 working days, max. 120 working days|
Necklaces, Earrings, Ear Weights,
|Ø 5 - 10 working days, max. 120 working days|
|Gift Cards||directly (after payment)|
Shipping Rates based on Product, Quantity & Size
Switzerland Shipping Cost
Deutsche Post (Small): 5€
Deutsche Post (Medium): 6,50€
DHL Paket (Large): 12€
Italy Shipping Cost
Standard (small): 5€
DHL (medium + large): 12€
Europe Shipping Cost
International (Small): 5€
International (Medium): 6,50€
International DHL (Large): 12€
Free Europe shipping for orders over 150,00€
USA Shipping Cost
Standard: (Small): 6,50€
DHL: (Medium + Large): 15,00€
Rest of the World Shipping Cost
International : 6,50€
International Box (XLarge): 16€
(only for very big items like treasure boxes)
Europe orders usually take up to 1 - 2 weeks.
International orders can take up to 2 - 4 weeks to arrive.
Custom Orders could take up to 6 - 8 Weeks, I will inform you by the way.
I have no control over postal delays, or holdings at customs.
Customs fees are determined by the country I am shipping to.
Fees + additional charges are completely out of our control.
Please email: email@example.com if you have not received your package after the above times stated.