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      VIP Program T&Cs

      • The program was launched on 28 November 2020.
      • Points can be earned for activities on the site, like referrals and purchases from this date above.
      • Details of all activities which can be completed to earn points can be viewed in the VIP panel.
      • Activities such as order & referrals from before 28 November 2020 do not qualify. Points are awarded automatically and can be tracked via your Rewards panel.
      • Points can only be awarded when customers are logged in to their account when placing orders.
      • VIP points are not awarded for orders placed as a guest.
      • Points will not be awarded for orders paid via Gift Card.
      • Shipping charges & TAX does not count towards the total value on which points are awarded.
      • Points for referrals are awarded once the referred customer has created an account & placed their first order.
      • Referrals are only valid for customers placing their first order with us.
      • Points cannot be transferred between customer accounts.
      • Points can only be used to earn discounts off purchases, not redeemed for a monetary reward.
      • Anyone with a customer account at fuxjewellery.com is automatically enrolled. Customers must be logged into their account in order to earn points.
      • Purchases / activities completed as a guest will not qualify.
      • Once redeemed, rewards cannot be refunded for points.
      • Please ensure to check the correct reward is selected before confirming your selection within the VIP panel.
      • Customers may opt out at any time by contacting us using our normal contact details.